Tomato Energy Limited is in Administration  ·  billing is resuming shortly  ·  Read the update
Tomato Energy Limited (in Administration)
An important update for our customers

Billing is restarting.
Here's what you need to know

Tomato Energy Limited entered Administration in November 2025. As part of the orderly wind-down of the Company, we will shortly begin sending bills again for energy supplied by Tomato Energy. This page explains what that means for you and how to get in touch.

Customer Full Notice

What this means
for you

The key facts about the Administration, in plain English.

  • Tomato Energy ceased trading as an energy supplier on 9 November 2025, when Ofgem revoked its licence and British Gas took over as Supplier of Last Resort.
  • Ofgem appointed British Gas as the new supplier for all of Tomato Energy's domestic and business customers from 9 November 2025. Your energy supply is safe and was never interrupted.
  • Paul Berkovi and Rob Croxen of Alvarez & Marsal Europe LLP were appointed as Joint Administrators of Tomato Energy Limited (the "Company") on 10 November 2025.
  • The affairs, business and property of the Company are being managed by the Joint Administrators, who act as agents of the Company and without personal liability.
  • Billing is resuming. You will receive your final bill for the energy you used while supplied by Tomato Energy. See the billing update below.
Billing Update

We will start sending bills again

As part of the Administration process, final billing for energy supplied by Tomato Energy (up to 9 November 2025) is restarting. Bills will be issued to the contact details we hold on your account. What happens next:

1

Look out for your bill

Bills will arrive by email or post over the coming weeks. Please check that the details and usage shown are correct.

2

Pay or query your bill

Payment details are included on your bill. If you believe any of the details are incorrect, please contact us so we can review them.

3

Get in touch

If you have any questions about your bill, please email us at hello@tomato-admin.energy.

Bills are issued under the direction of the Joint Administrators.

Questions? Get in touch

If you have any questions about your bill or your account, please email us and we will respond as soon as possible.

hello@tomato-admin.energy

The values we still stand by

Even through the Administration, we are committed to treating every customer fairly and making this process as clear and straightforward as possible.

Sustainability

Our raison d'être was to make the transition to sustainable living seamless and effortless.

Cost Effectiveness

We will make sure final bills are fair, accurate and based on your actual usage.

Trust

We put your best interests at the heart of everything we do, including now.

On your side

Our promise remains to be the partner on your side, through to the very end.

Frequently asked questions

Why am I receiving a bill from Tomato Energy if it's in Administration?
Bills cover the energy you used while Tomato Energy was your supplier (up to 9 November 2025). The Joint Administrators are required to collect amounts owed to the Company as part of the orderly wind-down. Energy used after 9 November 2025 will be billed by British Gas.
Is my energy supply at risk?
No. Your supply was never interrupted. Ofgem appointed British Gas as your new supplier from 9 November 2025 under the Supplier of Last Resort process.
What if I think my final bill is wrong?
If your bill looks incorrect, please contact us or email hello@tomato-admin.energy to raise a query and it will be reviewed.
Who is managing the Company now?
Paul Berkovi and Rob Croxen of Alvarez & Marsal Europe LLP were appointed Joint Administrators on 10 November 2025. They manage the affairs, business and property of the Company, acting as its agents and without personal liability.