Tomato Energy Limited entered Administration in November 2025. As part of the orderly wind-down of the Company, we will shortly begin sending bills again for energy supplied by Tomato Energy. This page explains what that means for you and how to get in touch.
The key facts about the Administration, in plain English.
As part of the Administration process, final billing for energy supplied by Tomato Energy (up to 9 November 2025) is restarting. Bills will be issued to the contact details we hold on your account. What happens next:
Bills will arrive by email or post over the coming weeks. Please check that the details and usage shown are correct.
Payment details are included on your bill. If you believe any of the details are incorrect, please contact us so we can review them.
If you have any questions about your bill, please email us at hello@tomato-admin.energy.
Bills are issued under the direction of the Joint Administrators.
If you have any questions about your bill or your account, please email us and we will respond as soon as possible.
You can also call us on 023 8214 6859
Monday to Friday, 09:00 to 17:30
If you are unhappy with our service, please read our complaints procedure.
Even through the Administration, we are committed to treating every customer fairly and making this process as clear and straightforward as possible.
Our purpose was to make the transition to sustainable living simple and effortless.
We will make sure final bills are fair and accurate, based on the meter readings and smart meter data held for your supply.
We put your best interests at the heart of everything we do, including now.
Our promise remains to be the partner on your side, through to the very end.